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for outgoing exchange students As a student on the Master’s programme in Service Management you have the opportunity to apply for one semester of exchange studies. Exchange studies can provide you with valuable perspectives. Studying a semester abroad will give you an advantage on the labour market and you will become acquainted with the culture, language and people in another country. Living abro

https://www.ses.lu.se/en/education/study-information/exchange-studies - 2026-01-09

Autumn Semester 2015 Semester 1 SMMR10 Service management: Theory of science and social sciences theories for service studies (15 credits) Syllabus Reading list SMMP11 Service managment: Managing service organisations (15 credits) Syllabus Reading list Semester 3 SMMP31 Sustainability in service organisations (15 credits) Syllabus Reading list For specialisation Tourism SMMR32 Value creation and i

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-4 - 2026-01-09

For incoming exchange students To apply for courses as an exchange student you have to be nominated by your home university. Contact the international exchange coordinator at your home university to find out who can be nominated. The application period for exchange studies during the autumn semester 2024 or full academic year 2024/2025 is 1–15 April 2024. Each course has specific admission require

https://www.ses.lu.se/en/education/exchange-student/how-apply - 2026-01-09

at the Department of Service Studies Students at the Department of Service Studies will receive a modern education closely connected to both current research and the industry. Our programmes cover subjects that are in demand by both the private and the public sector, which will help you when looking for a good job after graduation. The Bachelor’s programmes at the Department of Service Studies are

https://www.ses.lu.se/en/education/bachelors-programmes - 2026-01-09

Apply to our Master's Programme in Service Management! Application is open to our Master's Programme autumn 2026. Quick links Master´s ProgrammeStudy information for current studentsResearch  Master's programme in Service Management Five specialisations: Culture and Creativity Management, Retailing and Consumption, Supply Chain Management, Sustainable Service Management and Tourism! Service manage

https://www.ses.lu.se/en/start - 2026-01-09

In this research group we are interested in service work; how new conditions and/or changes in service prerequisites effects people, environments and materiality.     Research Leaders Malin EsperssonEmail: malin [dot] espersson [at] ism [dot] lu [dot] se (malin[dot]espersson[at]ism[dot]lu[dot]se)Carina SjöholmEmail: carina [dot] sjoholm [at] ism [dot] lu [dot] se (carina[dot]sjoholm[at]ism[dot]lu[

https://www.ses.lu.se/en/research/research-groups/tjanstearbetets-villkor - 2026-01-09

Society is moving away from cash and cash payment. Instead, there is a growing amount of digital transactions and payment solutions. What does the consumer and the retailer think? Carin Rehncrona shares some insights from her doctoral studies and thesis work. Carin was born and raised outside of Barsebäck on the Scanian west coast. Her interest in the banking world brought her to Lund university a

https://www.ses.lu.se/en/research/doctoral-studies/meet-our-doctoral-students/carin-rehncrona-i-study-payment-services-and-solutions - 2026-01-09

Reception – floor E3 Carina Carlsson & Matilda YourstoneEmail: info [at] ses [dot] lu [dot] se (info[at]ses[dot]lu[dot]se)Phone: +46 42-35 66 20Telephone hours: Monday-Thursday 09:00-16:00 (closed for lunch 12:00-13:00)Ordinary opening hours:Monday, Tuesday, Wednesday and Friday 10.00-12.00 + 13.00-15.00Thursdays closed.Winter holidays opening hours:The reception on E3 will be closed from December

https://www.ses.lu.se/en/contact - 2026-01-09

Maria from Uganda 1. What is the best thing about the Service Management programme? I think the programme's ability to give students a thorough understanding of a variety of service-related topics, such as customer satisfaction, service logistics, service innovation, and service quality, is one of its greatest features. Students gain a comprehensive foundation of understanding from this approach,

https://www.ses.lu.se/en/what-maria-says-about-masters-service-management-retail - 2026-01-09

To confirm your plans to study at the Master Programme in Service Management for the start in 2023, please fill in this SIR form (Statement of Intention to Register) no later than June 6. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and Creativi

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2023 - 2026-01-09

SESA01, stand-alone course, 5 credits Learn how trends are created, how trend analysis can be done and what role innovation can play in this. This course is for professionals who want to learn more, or students interested in the fashion industry. Part-time course with evening and distance learning. Trend analysis is a creative process that maps and analyses cultural changes in society to predict t

https://www.ses.lu.se/en/education/stand-alone-courses/fashion-market-innovation-and-fashion-forecasting - 2026-01-09

Frida from Sweden 1. What is the best thing about the Service Management programme? To me, the best thing about the Service Management programme is the broad approach to different service-related areas. During my time in the programme, I have studied topics such as organisation, marketing, service logistics and digitalisation. Due to this breadth, you gain a comprehensive understanding in Service

https://www.ses.lu.se/en/education/masters-programmes/meet-our-students/what-frida-says-about-masters-service-management-retail - 2026-01-09

Emelie from Sweden What is the best thing about your programme? For me, the best thing about my programme is that it is very broad, while still offering the opportunity to specialize within the area that you are interested in. You can really find your own niche within the programme, opening up for loads of opportunities when you graduate. Why did you choose the specialisation in Sustainable Servic

https://www.ses.lu.se/en/education/masters-programmes/meet-our-students/what-emelie-says-about-masters-service-management-sustainable-service-management - 2026-01-09

https://www.ses.lu.se/en/education/start-autumn-semester-2023/welcome-joint-masters-programme-tourism-development-culture - 2026-01-09

Spring 2024 Semester 2SMMX21 Methods in Social Sciences (15 credits)SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMX22 Service Development and Entrepreneurship (15 credits)SyllabusReading listExaminerFor specialisation RetailSMMV23 Service Logistics (7.5 credits)SyllabusReading listExaminerSMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5 credi

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-21 - 2026-01-09

SMMY31, 7,5 credits The course aims to provide students with theoretical and conceptual knowledge and practical skills for managing and sustaining quality in organizational contexts. The course consists of three parts. The first part introduces the historical development and evolutions of managing quality in organizational contexts. In the second part the students are introduced to key concepts, d

https://www.ses.lu.se/en/education/stand-alone-courses/sustainable-quality-management - 2026-01-09

Welcome to our department this coming spring semester – both new and current students. Welcome new students!What are you studying?The Fashion Market: Innovation and Fashion Forecasting (SESA01)The Fashion Market: Fashion Communication and Sustainability (SESA02)Master's programmeWelcome back! The semester starts 20th of January. Year 1: Methods in Social Science (SMMX21)Course introduction: 2024-0

https://www.ses.lu.se/en/education/start-spring-semester-2025 - 2026-01-09

Khan Kasi, Business developer at IKEA in SwitzerlandWhat did you do before you started studying the Master’s programme in Service Management?Before joining the program, I was involved in managing Quality Management Systems and Information Security Management Systems. Specifically, I worked on implementing ISO standards, conducting internal audits, and ensuring compliance. This included obtaining c

https://www.ses.lu.se/en/education/masters-programmes/meet-our-alumni/what-khan-says-about-masters-service-management-supply-chain-management - 2026-01-09

Autumn Semester 2024 Semester 1SMMX11 Introduction to Service Management (7.5 credits) 2/9 – 1/10-24SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMV12 Introduction to Culture and Creativity Management (7.5 credits) 2/10 – 31/10-24SyllabusReading listExaminerFor specialisation Retailing and ConsumptionSMMM13 Introduction to Retailing and Consumption (7.5 credits)

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-22 - 2026-01-09

Alexandra Rosu, Application Consultant at PageroWhat did you do before you started studying the Master’s programme in Service Management?I got my Bachelor's degree in Business Administration, Public Service from Academy of Economic Studies of Moldova. After that, my background consists of a mix between internships and a few years of experience in the hospitality industry.Why did you choose Sweden

https://www.ses.lu.se/en/education/masters-programmes/meet-our-alumni/what-alexandra-says-about-masters-service-management-tourism - 2026-01-09